Investor FAQs

The most important part of listing a property is getting the correct rental rate. We use statistical data to make sure your property is priced at market value. When properties are overpriced, they will not give many search results and they will sit on the market longer. We do a comparative market analysis to determine the correct rental rate. We actively monitor viewings and interest levels to ensure we are at the right price.
After properties have been exposed to the market for a duration of time, we will then consider lowering the rent so the property will not sit vacantly. When properties are vacant, it is more costly than lowering the rent and getting it rented quickly. 

Resident screening is a vital part of the leasing process. A thorough resident screening is one of the best tools a landlord has to protect their investment. By effectively screening prospective residents you will protect your investment, the property, and the local community. Quality residents are the key to long-term profitability. At PURE Property Management every application we receive is carefully reviewed.

Once a prospective resident has viewed the property, they can submit a rental application online through our application software. The prospective resident must also submit a nonrefundable Application Fee, which is retained by PURE Property Management to cover the cost of processing the application. A thorough background check will be performed on all applicants over 18 years old as well as identity and income verification. If a resident is denied, PURE Property Management will send the applicant an adverse action letter. If the application is approved, PURE Property Management will send out a lease agreement and collect funds due for that property. 

If there is something needing maintenance at a home, the resident can enter a repair request in their online portal (also where they pay rent). In an emergency, they have our direct cell phones where they can text. PURE Property Management will contact the resident to determine the exact nature of the problem, see if it is something they can repair themselves, (Ex. Reset button on the garbage disposal) before spending your money on a service call. After determining that it is a legitimate problem, we will send a service vendor to make the repair. The vendor will contact the resident and coordinate a date and time to perform the repair. If the repairs exceed a preset dollar amount, (typically $250) we will notify the client prior to the repair being done for approval. We confirm with the resident that the repair has been completed prior to paying the bill. Most repairs are scheduled within 1-2 business days. Comfort items such as air conditioning , no hot water or heat, receive the highest priority and are attended to as soon as possible.